I just posted this over at smartmobs.com:

Verizon Business and Microsoft Sponsor International Study; Create First-of-Its-Kind Collaboration Index to Measure Impact of Communications Culture and Technologies

"Meetings Around the World: The Impact of Collaboration on Business Performance" -- conducted by Frost & Sullivan and sponsored by Verizon Business and Microsoft Corp. The study defines collaboration as an interaction between culture and technology such as audio and Web conferencing, e-mail and instant messaging, and it created a method to specifically measure how collaboration affects business performance.

You can read all about it at Verizon http://newscenter.verizon.com/proactive/newsroom/release.vtml?id=93490 or CNNMoney http://money.cnn.com/services/tickerheadlines/prn/200606051000PR_NEWS_USPR_____NYM187.htm Plus, there is an additional article (with graphs) at SDAAsia http://www.sda-asia.com/sda/features/psecom,id,366,srn,2,nodeid,4,_language,Singapore.html And you can get the whole kit and kaboodle from Verizon http://newscenter.verizon.com/kit/collaboration/